Customer Service jobs in Malaysia

The Customer Service (French Speaker) role is a critical position within the Life Science industry, ensuring the smooth running of procurement and supply chain operations. The job requires excellent communication skills, fluency in French, and a keen understanding of supply chain processes.

The Order Management - Korean Speaker is a key role within our Supply Chain department, playing a vital role in supporting our customers. The successful candidate will manage customer orders, ensuring efficiency and accuracy throughout the process.

We are seeking a dedicated Service Manager with vast experience in mechanical component/home appliances. The ideal candidate will have a proven record in managing teams, operations, and delivering excellent customer service.

We are seeking a highly skilled Regional Service Manager (SEA) to lead our Engineering & Manufacturing department. The ideal candidate should have expertise in Industrial / Manufacturing sectors, with a strong focus on delivering exceptional customer service.

The role involves reaching out to potential customers to promote the products and services, managing leads, and supporting sales efforts through effective communication and relationship-building

This role requires a Senior Service Desk Analyst with a strong passion for technology and the capacity to provide high-quality customer service in the manufacturing industry, based in Kuala Lumpur.

The Regional Field Service Engineer is responsible for providing technical and on-site support to clients within the Engineering Equipment sector. The successful candidate will have a solid understanding of engineering principles and a strong customer service orientation.

• Provide exceptional customer service, drive sales, and maintain strong client relationships while representing a prestigious brand.
• Assisting high-profile customers, managing inventory, and ensuring an exclusive shopping experience in a premium retail environment.

The Regional Service Manager will be responsible for after-sales service operations for Singapore and Malaysia, covering all product lines to maintain high service standards and customer satisfaction. This role also handles product approvals and certifications required for the Malaysian market, enforces quality control measures, and manages any product quality issues and rework activities.

The purpose of the Product Quality Complaints Specialist is to maintain high standards of customer service and product quality that the company is known for. You will work with our medical information agents and will focus on addressing and resolving product quality complaints and drug safety reporting.

The Regional Business Development Executive drives sales growth for chemical products by developing strong customer relationships and identifying new market opportunities. This role also involves managing existing accounts, negotiating contracts, and collaborating with internal teams to ensure seamless customer service and product delivery.

To deliver services to GBS customers, as set out in SLAs, by performing accounting tasks outlined in the processes and procedures in place for GBS in general and the OtC process area in particular.

You will lead and manage a team of field service technicians to ensure timely and high-quality maintenance and repair of material handling equipment, while maintaining strong customer relationships. Oversee service operations, monitor performance metrics, and drive continuous improvement in efficiency, safety, and customer satisfaction.